Terms & conditions
You and your parent or guardian (if appropriate) should take time to read these terms and conditions as they form the basis of our agreement and relationship.
1 – About these terms and conditions
a These are the terms and conditions under which we, Medical Projects, will deliver the course named in part 1 (Course details) to you, the person wanting a place on the course. References to ‘you’ in this document also mean your parent or legal guardian booking the course on your behalf, if appropriate.
b Please read this document carefully before you book a place on the course. It explains who we are, how we will deliver the course to you, how you and we may change or end the agreement, what to do if there is a problem, and other important information. If you think that there is a mistake in these terms and conditions, please contact us (see 2b below).
2 – About us
a We, Medical Projects Limited, are a company registered in England and Wales, with the registration number 09436506. Our registered office is at The Design Works, William Street, Newcastle upon Tyne, NE10 0JP. Medical Projects is the provider and owner of all courses also sold as:
- Education Projects Group
- Business Projects
- Engineering Projects
- Law Projects
- Veterinary Projects
c You can contact us by emailing our customer service team on firstname.lastname@example.org or by writing to us at The Design Works, William Street, Newcastle upon Tyne, NE10 0JP.
d If we need to contact you, we will phone, email or write to you using the contact details you provided when you booked your place on the course, unless you have updated those details since then.
E We are not officially affiliated with any medical school or university and our course, advice & guidance provided is no guarantee of a place at university.
3 Forming a contract between you and us
a If we accept your booking and a deposit or course fee is paid by you, a contract between you and us (referred to as ‘the agreement’ in this document) will come in to force, and these terms and conditions will start to apply, when we send you an email confirming that we have accepted the booking.
b If we cannot accept your booking based on accurate information you subsequently provide to us as part of the application process (the Assessment Form/Personal Statement), we will tell you this and endeavour to provide a suitable alternative product. If a suitable alternative product is not available, we will not charge you for the course.
c If you want to change the course you have a place on, you must contact us as shown in 2b. We will decide whether or not the change is possible.
4 Delivering the course
a We will deliver the course in line with the spirit of the advertised course on our website.
b We can make any changes to the course if:
- we need to do so to keep to any law or safety requirement that applies; or
- the change does not affect the nature or quality of the course in a significant way.
- we believe that changes to the course will result in a better experience for you.
- timetable or staff needs require changes to the course
c We will tell you about any changes we are making to the course.
d We will deliver the course using reasonable care and skill.
e If an event outside our control prevents us from delivering the course on time, we will tell you as soon as possible and let you know what we will do to minimise the effect of the delay.
5 Your obligations
a You must always keep to the most up-to-date student agreement on our websites at www.educationprojects.co.uk
b If you have any disability, restriction of movement, or medical or learning needs, you must tell us about this so we can make any reasonable adjustments necessary for you to make full use of the course.
c You accept that your age at the start of the course will be considered to be the age you are throughout the course, and your accommodation, meals and so on will be based on that age. You must apply for the course for which you are the correct age on Day One of the course; we will transfer your application to the appropriate equivalent if you apply for a course for which you are not the correct age.
d You must co-operate with us in all matters relating to the course.
e You must give us any information we reasonably need to deliver the course effectively. Not providing the information we reasonably need may impact our ability to provide the requested course and may result in you not being able to attend the course or the removal from the course.
6 Charges and payment
a The course fee and a breakdown of what is included in the course are set out on the course pages on the website. All course fees are collected by Medical Projects Ltd.
bi When booking a residential course, you must pay the deposit at the time of booking and the remaining balance payment in full no later than 90 days before the course starts. If you make your booking less than 90 days before the start of the course, you must pay the deposit at the time of booking and the remaining balance payment within 7 days.
bii When booking an online or in-person (excluding residential) course, you must pay the full course fee at the time of booking.
c The course fee does not cover:
- travel fees;
- visa fees;
- personal items such as souvenirs; or
- any items not specifically mentioned as included.
You are responsible for paying these.
d You are responsible for all costs relating to your baggage and personal belongings.
e The course fees quoted include any sales taxes (for example, VAT) that apply at the time.
f You must pay all amounts due to us in full without taking off any amount, even if we owe you any amount, or you do not think the full amount is correct or fair, (except for any deduction required by law). We may, without limiting any of our rights, take any amount you owe us off any amount we owe you. This is called set-off.
g We will hold you responsible for any damage to the accommodation or equipment, except for reasonable wear and tear that can be expected.
h You have 14 calendar days to cancel the contract under the Consumer Contracts Regulations (Consumer Credit Act 1974) with full reimbursement, unless you have started the course. The cooling-off period starts the day after you agree to go ahead with the service.
7 Limit of our liability
This clause is important because it states our liability if we are unable to run a course or if there are any injuries sustained whilst on our course. We take great care to protect students at all times but these terms protect you and the company.
a If we cannot meet any of our obligations under the agreement, or are delayed in meeting them, because of:
- something you have done or failed to do; or
- something you have failed to tell us; or
- you not meeting any of your obligations under the agreement;
we will not be liable for any losses you suffer as a result.
b Except where the circumstances in 7e below apply, we are not responsible for any loss or damage that:
- could not be predicted or expected; or
- you or we knew might happen when the agreement came into force.
c Except where the circumstances in 7e below apply, we will not be liable to you for any indirect loss arising under or in connection with the agreement.
d Except where the circumstances in 7e below apply, our total liability to you (if any) under or in connection with the agreement will be limited to the total amount you have paid under the agreement.
e Nothing in the agreement will limit or remove any liability which cannot be limited or excluded under any law that applies, or our liability for:
- death or personal injury caused only by our negligence, or the negligence of our employees only
- fraud or fraudulent statements, assurances, promises or claims.
f This clause 7 will continue to apply after the agreement ends for any reason.
8 Cancelling a course, changing a course date, or ending a course early
Cancelling a residential or in-personal course –
You can cancel your course at any time by emailing us at: email@example.com. If you have booked an in-person or residential course the cancellation terms are as follows:
- Your Deposit – When you pay your deposit you will have 14 days cooling off period as mentioned in 6h. After this time the deposit is non-refundable.
- Cancelling 90+ days – If you notify us of cancellation more than 90 days before your course start date, you will be entitled to a full refund of the balance payment only. The deposit will not be refundable.
- Cancelling 90-45 days – If you notify us of cancellation 90-45 (inclusive) days before your course start date, you will be entitled to a 50% refund of the balance payment only. The deposit will not be refundable.
- Cancelling less than 45 days – If you notify us of cancellation 44 days or less before your course start date, you will not be entitled to any refund. This covers the deposit and your balance payment.
If you cancel your course but have received your included set of scrubs the RRP and postage value of these will be deducted from your refund amount.
Changing a course start date –
You can request to defer your course at any time by emailing us at: firstname.lastname@example.org.
- Changing a Residential course start date – We aim to be as accommodating as possible when it comes to you altering your residential course dates if required, however, if you request to defer your course start date less than 30 days before your course start date you will be required to pay an ‘empty room’ charge of £300.
2. Changing an Online course start date – If you request to defer your course start date 30 days or less before your course start date, you will need to cancel your course booking in accordance with the cancelling less than 30 days policy, and rebook your course for the new start date.
Cancelling an online course –
You can cancel your course at any time by emailing us at: email@example.com. If you have booked an online course the cancellation terms are as follows:
- Cancelling 30+ days – If you notify us of cancellation more than 30 days before the course start date, you will be entitled to a full refund.
- Cancelling less than 30 days – If you notify us of cancellation 30 days or less before the course start date, you will not be entitled to any refund.
If you cancel your course but have received your included welcome course pack, a value of £10 plus postage value of these will be deducted from your refund amount.
b If you want to cancel a course which you have already deferred to another date, any refund will be calculated according to when you opted to defer their original course.
c If a refund is made, please be aware that exchange rates will have moved between the date you paid your fees and the date we issue your refund. This may work in your favour if your home currency has appreciated against GBP; the opposite is true if your currency has depreciated against GBP. We will ensure that the GBP amount we issue via Stripe is correct at the date of refund and we do not accept any responsibility for the movement in exchange rates. We cannot guarantee the amount you will receive in your local currency, which is calculated based on Stripes international transfer exchange rate.
d We may end the agreement at any time, by emailing or writing to you, if you do not:
- pay us any amount due to us on time, and then within 14 days of us telling you that the payment is overdue; or
- give us, within a reasonable time of being asked, any of the information we need to deliver the course.
e We may ask you to leave the course if:
- you persistently break the student rules in a serious way; or
- you endangered any other student or member of the Medical Projects team
- you do not tell us about any medical or well-being issue that affects the delivery of the course or could put your health at risk.
f If we ask you to leave the course, or you choose to leave the course early, you will be responsible for all costs arising as a result of this. You will not be entitled to any form of refund in this situation.
g For students under the age of 18 who are too unwell to participate in the course or require long-term hospital admission (more than 1 night) your parent/guardian will be required to contact their insurance company and make arrangements for supervision and care from the second day onwards.
h For students who are too unwell to participate in the course or require long-term hospital admission (more than 1 night) or are unable to travel back home, you will be liable for any additional costs incurred if a Medical Projects member of staff is required to be present.
9 Media and publicity
a By booking a course with us you agree that at times we may take photographs or video for social media or marketing purposes. If you wish for you (your son or daughter) to be excluded from these you must email us at: firstname.lastname@example.org prior to the course start date.
10 Keeping to relevant laws
a We must keep to all laws and regulations that apply to us (relevant laws).
b We must not take part in any activity, practice or behaviour which would be an offence under sections 1, 2 or 6 of the Bribery Act 2010 if that activity, practice or conduct had been carried out in the UK.
c While the agreement is in force, we must have and keep to policies and procedures to make sure we keep to all relevant laws.
11 Data protection
12 Intellectual Property and Recording
a All course material, teaching, quizzes, slides, documents and all other materials or delivered content is the intellectual property of Medical Projects ltd.
b All above-mentioned intellectual property cannot be copied or used for personal or commercial uses in any way. Any use of this intellectual property will lead to immediate legal action.
c You are not permitted to record, screenshare, live-stream or any variation of recording or sharing any of our courses at any point.
a Events beyond our control
We will not be considered to have broken the agreement, or be liable to the other for any failure to meet (or delay in meeting) any obligations under the agreement if the delay or failure was caused by events, circumstances or causes beyond your or our reasonable control.
b Refunds under exceptional circumstances and events beyond our control
We retain the right to refuse refunds if we are severely affected by an event(s) outside of our control. This will always be to protect the company with the intention to deliver your course as soon as possible or to make refunds when it is financially possible for the company.
c Transferring rights and obligations
We may at any time transfer (by legal assignment, subcontract or otherwise) any or all or of our rights and obligations under the agreement to any third party or agent. You cannot transfer any of your rights and responsibilities, and no person other than you or we have the rights to enforce any of these terms and conditions.
d Entire agreement
The entire agreement between you and us is made up of these terms and conditions and the company policies. The entire agreement ends and replaces all previous written or spoken agreements, promises, assurances, understandings and so on between you and us relating to the course.
You and we have no right in connection with any statement, promise, assurance or claim (whether made innocently or negligently) that is not set out in the agreement. You and we cannot make any claim for innocent or negligent misrepresentation, or negligent misstatement, based on any statement in the agreement.
Any change to the agreement must be in writing and signed by you and us (or your or our authorised representatives).
If we do not enforce, or delay in enforcing, any part of the agreement, this will not:
- affect any other part of the agreement; or
- prevent us from enforcing that or any other part in the future.
If any part of the agreement cannot be enforced, it will be considered to be changed to the minimum extent necessary to make it enforceable. If such a change is not possible, the relevant part will be considered to have been deleted. Any such change or deletion will not affect the rest of the agreement.
Any notice or other communication given under or in connection with the agreement must be in writing and:
- sent by pre-paid first-class post or other next-working-day delivery service; or
- delivered in person;
- sent by courier; or
- sent by fax or email;
using the last known address, fax number or email address you or we (as appropriate) have on record for the other.
Any notice or other communication will be considered to have been received as follows.
- If sent by pre-paid first-class post or other next-working-day delivery service, at 9am on the second business day after posting.
- If delivered by hand, when it is left at the address referred to in the paragraph above.
- If delivered by commercial courier, when the courier’s delivery receipt is signed.
- If sent by fax or email, one business day after being sent.
This clause does not apply to providing other documents in any legal action.
i Governing law
The agreement, and any dispute or claim arising out of or in connection with it, will be governed by, and interpreted in line with, the laws of England and Wales.
Only the courts of England and Wales have the power to settle legal proceedings arising out of or in connection with the agreement.